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Sending Text Messages using Clearstream

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Table of Contents
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This page is still being written and info may be incomplete.
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Since too many texts can be an annoyance (and even illegal) keep text alerts to ONLY service alerts or other messages that people have explicitly subscribed to.
  1. Sign in to Clearstream.io

    2. Login details are accessible here to those with access to Google Drive

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  2. Check the number of credits available vs people subscribed to the Service Cancelation Alert list. Buy more credits if necessary

    3. See Message Credits at the top of the page. Check number of people subscribed by clicking Subscribers on the left and scrolling down to Service Cancellation Alert.

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    If you have fewer Message Credits than Subscribers you'll need to purchase more before continuing.

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    Purchasing more Message Credits (click to expand)
  3. Go to Messages and click Create Message
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  4. Write out your message. The header should already say ShilohCC

    5. Keep messages short, sweet, and under 160 characters if possible, since many phones will receive anything more as 2 texts. (If you go above 160 characters it will count as 2 texts and you may need to add more credits)

    If you have a link to insert, paste it in and click the Shorten URL button to save a few characters.

    If it's been a while since a text was last sent to the list, it's a good idea to remind people how to unsubscribe if they don't want to get them anymore.

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    Template Message 8:30a service is canceled for 12/06. We will still hold in-person & online service at 10:00a. (To unsubscribe from these alerts just reply 'STOP')
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  5. Choose the Service Cancelation Alert list as the Recipients
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  6. Schedule the message for later or select Send Now
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  7. Click Preview Message, give it one more look over, then click Send Now/Schedule
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Done!

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Next Email →

FROM OTHER PAGE

Create & Schedule Message

  1. Log in at app.clearstream.io/login
  2. Click Messages from the left-hand menu, then click the Create Message button
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  3. Set your header (optional) and add your message. Watch the character counter and try to keep your message under 160.
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    Template message: Reminder - You reserved a spot in Kids Min for your kid(s) this Sunday. To cancel, follow the link at the bottom of your confirmation email. Thanks!
  4. From the Recipients dropdown, choose the list called Registration contacts of kids with reserved spots for next Sunday
  5. Choose Send Now or choose Schedule for later and set your date/time.
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  6. Finally, click Preview Message to do a final check, then hit the Schedule/Send button
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A note on list refresh delays...